Tag Archives: infographic

New! Infographic: Flying High With Field Technician ROI

Your company’s strongest assets are the technicians on the front line. Are you equipping them with the tools needed to navigate the changing service landscape? In WBR’s 2014/2015 Services, Revenue & Trends Report, completed in August…

Your Toolbox Decoded: The Ultimate Guide to First-Time-Fix

Ever find yourself overwhelmed by the arsenal you’ve acquired for your tool belt? Never fear, this infographic is here! With over 300 tools, this chart celebrates “the tinkerers and the doers:” those who build, repair…

Real-Time Infographic Shows Great Potential for Renewal Energy

I love infographics, don’t you? The sheer ability to take information that people may have never thought of as data and finding clever ways to render it into visual form. They are truly fascinating. If…

Infographic Alert: What Should be #1 for CFO’s in 2014

Servization is key for best-in-class service companies … No. You’re not experiencing déjà vu, but this shouldn’t be an “ah-ha!” moment either. You’ve heard me, time and time again, go on about how your service…

Infographic Alert: Managing Time-Wasters on Your Field Force

Everyone wastes time at work. I know I have, and I’d venture to guess that, at one time or another, you may have too. In a perfect world, our field technicians would be hard at…